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14 Day Free Return Policy

We want you to feel satisfied when you buy our products. When shopping online you sometimes need to see the product with your own eyes before you can decide whether or not you like it. Luckily we have a 14 Day Free Return Policy. This means that you are welcome to send the product back within 14 days of receiving your product if you are not satisfied.

 

What does it cost to return a product?

Nothing. We offer free returns.

 

How do I return a product?

To return a product simply send an email to info@carlwiking.com telling us you wish to do so. We will then send you a return waybill that you need to print and stick over the old waybill. Use the same bag your order was received in and return the package to the local delivery service. Please note that you as a customer are responsible for the goods until they reach us, why it is important you keep the tracking number. Once we have received the returned product we will give you a full refund of your purchase.